Autumn Lake Healthcare SMS Terms & Conditions

1. Program Name

Autumn Lake Healthcare Care Communication Alerts

2. Program Description

By opting into the Autumn Lake Healthcare Care Communication Alerts program, you agree to receive SMS (text) messages from Autumn Lake Healthcare related to:

• Resident updates (where authorized)
• Appointment reminders
• Facility announcements and alerts
• Billing or administrative notifications
• General service-related communications

Messages may be sent using an automated system via our communications provider.

Mobile numbers (contact info) and consents are not shared or sold to third parties.

3. Message Frequency

Message frequency will vary depending on your interaction with us, but you may receive multiple messages per week based on care needs, updates, or account activity.

4. Message & Data Rates

Message and data rates may apply depending on your mobile carrier and plan. Autumn Lake Healthcare is not responsible for any charges incurred from your carrier.

5. Opt-In Consent

By providing your mobile number, you agree to receive SMS messages from Autumn Lake Healthcare regarding care-related communication, appointment reminders, and administrative notifications. Message frequency varies. Message and data rates may apply. Reply STOP to unsubscribe or HELP for help. Consent is not a condition of receiving care. You may reach out for assistance at (732)358-6883 or mweisz@autumnhc.net.

6. Opt-Out Instructions

You may opt out of the SMS program at any time by replying STOP to any message. After you send STOP, you will receive a confirmation message and will no longer receive SMS messages from us unless you opt in again.

7. Help & Support

For assistance, reply "HELP" to any message or contact us directly:

• Phone: (732)358-6883
• Email: mweisz@autumnhc.net
• Website: www.autumnhc.net

8. Privacy Policy

Your information will be handled in accordance with our Privacy Policy.

9. Supported Carriers

Our messaging service is supported by most major U.S. carriers, including but not limited to AT&T, Verizon, T-Mobile, and others. However, delivery is not guaranteed and may be subject to carrier availability and network conditions.

10. Liability

Autumn Lake Healthcare is not responsible for delayed or undelivered messages. We are not liable for any damages arising from the use or inability to use this messaging service.

11. Changes to Terms

We may update these Terms & Conditions at any time. Updates will be posted with a revised effective date.